Where We Ship
We primarily ship within the United States and the United Kingdom.
Origin & Transit Times
Most orders ship from our fulfillment partners in Hong Kong, Singapore, or China. Delivery times are estimates provided during checkout and may vary due to customs clearance, carrier delays, peak seasons, or weather.
Processing & Tracking
Orders are typically processed within 2–4 business days. You will receive tracking information once your order ships. Orders may arrive in multiple packages at no additional shipping cost.
Lost or Missing Packages
If tracking shows “delivered,” but you have not received the package, please contact us within 7 days of the delivery scan so we can investigate with the carrier.
Duties & Taxes
All shipments are sent DDP (Delivery Duty Paid). Any import duties, VAT, or taxes (if applicable) are paid at source by Nove Sea or its fulfillment partners. The recipient will not be charged at delivery. Any estimates shown at checkout reflect the total landed cost.
Contact
Last updated: October 20, 2025