What does the shipping cost?

Shipping costs depend on order weight and destination and are calculated during the order process.

How long will it take for my order to be delivered?

The United States of America - USPS - 10-20 days lead time

United Kingdom - Royal Mail - 10-20 days lead time

Canada - Canada Post - 10-20 days lead time

Australia - Australia Post - 10-20 days lead time

New Zealand - New Zealand Post - 10-20 days lead time

European Union - Europe Post - 10-20 days lead time

Anywhere else in the world - 10-30 days lead time

Your products may arrive with more than one delivery, but don't worry, you will receive delivery updates via email.

How can I track my order?

When your product has been shipped, you will receive a confirmation email and a text message with the tracking number.

You can track your order by visiting https://parcelsapp.com/en/.

Note: It may take 3-5 days (after your package is shipped) to see tracking information.

Are you missing package(s)?

Check the following things:

1) Is there a similar address nearby to which it might have been delivered by mistake?
2) Call your post office and ask them about your package.

If these 2 steps were unsuccessful, do not hesitate and contact us immediately at contact@novesea.com.

We will respond quickly and fix the problem!

 

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